Terms of service

Welcome to Dragee! By using our website, products, and services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our site or purchasing our products.

1. General Information
Website Usage: By accessing and using our website, you agree to comply with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account and for any activity under your account.

Changes to Terms: We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the revised date will be reflected at the bottom of the policy. Continued use of the website after changes are made constitutes acceptance of the updated terms.

2. Products and Services
Product Descriptions: We make every effort to ensure that the product descriptions, images, and pricing are accurate. However, we do not guarantee that the product descriptions are always error-free. If there are any discrepancies, please contact our customer service team for clarification.

Product Availability: We strive to maintain adequate stock, but availability may change without notice. We reserve the right to limit or cancel orders if a product becomes unavailable.

3. Orders and Payments
Order Acceptance: When you place an order, you are making an offer to purchase the product(s) based on these Terms of Service. We reserve the right to refuse or cancel any order at our discretion.

Payment: All prices are in AED . Payments for products are processed through secure payment gateways. You agree to provide accurate payment information when placing an order.

Billing: By submitting an order, you authorize us to charge your payment method for the total cost of the order, including applicable taxes and shipping fees.

4. Shipping and Delivery
Shipping Methods: We offer various shipping options, which are displayed during checkout. Delivery times vary depending on your location and the shipping method chosen.

Shipping Fees: Shipping fees will be calculated at checkout based on the shipping method and destination.

Delivery Issues: While we make every effort to deliver on time, we are not responsible for delays caused by shipping carriers or other external factors. If there is an issue with your delivery, please contact us for assistance.

5. Returns and Refunds
Please refer to our Return & Refund Policy for detailed information about returns, exchanges, and refunds.

6. Intellectual Property
Ownership: All content on our website, including text, images, logos, and graphics, is owned by or licensed to Dragee and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use our content without prior written consent.

7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Limitation of Liability
No Warranties: We provide our website and services "as is," without warranties of any kind, express or implied. We do not guarantee that our products will meet your expectations or that the website will be free from errors.

Limitation of Liability: To the extent permitted by law, Dragee will not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.

9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of [jurisdiction]. Any legal actions or proceedings arising under or in connection with these Terms will be brought exclusively in the courts located in UAE.

10. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:

Email: dragee.uae@gmail.com
Phone: +971 56 113 7663